Four addresses and one bot. Choose by what the question is actually about, not by whichever one you saw first: an email that lands in the right inbox gets answered faster than a good email in the wrong one.
We never ask for private keys, seed phrases, or wallet signatures — not by email, not in chat. Whoever asks for them, it isn't us.
By email
For anything that needs a written record, an attachment, or a specific person on the other end.
Supportstart here
[email protected]Operations, deals, balances, access. Include the operation or deal ID and your wallet address — with them, the question closes in one pass instead of three.
Partnerships & business
[email protected]Integrations, partner programs, corporate access, press. Tell us who you are and what you want to do — it reaches the person who handles that.
Legal questions
[email protected]Questions about the User Agreement, the policies, and anything on the legal pages. Name the document and the clause number.
CEO's office
[email protected]Whatever genuinely needs to reach the top, and whatever you're not ready to send anywhere else.
Channels
Product announcements and news. Channels are read-only — write to the bot or the address above.